If you are using a wire-free Arlo camera, make sure that your camera is no farther than 300 feet (90 meters) from the base station.For more information, visit How many Arlo cameras can I view at the same time?. If you want to view more than five streams at once, you must use the Arlo app on a mobile device.
The Arlo web client can support a maximum of five simultaneous camera streams.
Ensure that you are streaming no more than five cameras at the same time. Follow these guidelines to prevent signal interference between your Arlo devices and other WiFi devices. Avoid placing your base station or cameras near cordless phones, microwaves, or WiFi-enabled devices. Place your cameras at least 10 feet (3 meters) from the base station, and allow at least 6.5 feet (2 meters) between cameras. If you are using a wire-free Arlo camera, minimize the number of networks, WiFi devices, and transmitted frequencies near your base station and cameras. Some antivirus applications, particularly those with firewalls, block these ports, so temporarily disabling your antivirus or moving Arlo to the firewall's DMZ might help.įor more information about opening ports, see your router's documentation.įor more information about your antivirus, see your antivirus documentation. Ensure that ports 443 and 80 are open on your router.Īrlo uses these ports for streaming. To troubleshoot problems with the video stream: For more information, visit What are the minimum requirements for installing and using my Arlo system?. Continue reading this article to troubleshoot streaming problems.īefore you begin troubleshooting, ensure that your home network and Internet browser meet the minimum requirements to use your Arlo camera. 
The Arlo web client uses Dynamic Adaptive Streaming over HTTP (DASH or MPEG-DASH) to display your camera streams in a browser.
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